TechFlorenceNext Team

AI-powered API observability: a Kong + LLM case study

Digital transformation illustration

We piped Kong gateway logs through a model-backed anomaly summariser to cut the noise in our observability stack. Here are the real numbers and the prompt that worked.

Signal over volume

Raw gateway logs are high volume and low signal. Summarising them with a model turned thousands of lines into a short, ranked list of what actually changed, with a meaningful drop in time-to-detect for the incidents we replayed.

The trick was constraining the prompt to known failure shapes and feeding it structured fields rather than raw text. Let the model rank and explain; do not let it invent categories.

AI-powered API observability: a Kong + LLM case study | FlorenceNext